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CrenT FAQ

What is CrenT? How it works? Need help with troubleshooting?

About CrenT

  • What is Crent?
  • How Crent works?
  • Why use Crent?
  • How can Crent help me with my Credit Score?
  • Will Crent really improve my credit score?
  • Can using Crent hurt me?
See all 8 articles

How It Works?

  • How do I sign up for Crent?
  • What personal information will I need to provide?
  • Why do you need my phone number?
  • Why do you need my email address?
  • Why do you need my Social Security Number?
  • Why do you need my Date of Birth?
See all 23 articles

Notifications

  • How can I receive upcoming payment notifications?
  • I do not wish to receive any more text messages or email messages from Crent.
  • I do not wish to receive any more payment notifications from Crent.
  • I don't want to receive any holiday related notifications from Crent.

Troubleshooting

  • I am trying to login to Crent and it is asking me to enter verification code.
  • I haven't received SMS verification code to my phone number. What should I do?
  • I haven't received an email with a verification link. What should I do?
  • My Identity Verification failed. What should I do?
  • I am not able to link bill account to Crent.
  • My bill credentials are not working. What to do?
See all 13 articles
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